Shipping policy
Shipping Policy
Last Updated: May 13, 2026
Prinyrug is proudly operated out of the Netherlands. We offer reliable, tracked shipping directly to our customers in the United States.
At Printyrug, we are committed to delivering our premium rugs to your doorstep as quickly and efficiently as possible. Below are the details of our shipping process:
1. Order Processing Time
All of our rugs are made to order with precision and care.
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Production Time: Please allow 1–3 business days for your rug to be crafted and prepared for shipment.
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Once your order is processed, you will receive a notification with your tracking details.
2. Shipping Destinations & Delivery Estimates
We primarily serve the United States market with expedited shipping options.
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United States: 3–5 business days (Estimated delivery after production).
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International: Delivery times vary by location but typically range between 5–10 business days.
Please note: Delivery times are estimates and may vary slightly based on the carrier and your specific location.
3. Shipping Costs
We believe in transparent pricing. Standard Shipping is FREE for all orders. The price you see on the product page is the final price you pay at checkout—no hidden shipping fees, no surprises.
4. Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing a tracking number. Sizden ricamız, paketinizin yolculuğunu bu numara üzerinden takip etmenizdir.
5. Customs, Duties, and Taxes
For our United States customers, we strive to ensure a seamless delivery process.
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US Orders: Most orders delivered to the US are not subject to additional customs duties.
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General Policy: While rare for US deliveries, please be aware that any applicable local import taxes or customs duties are the responsibility of the recipient. Printyrug is not responsible for delays caused by customs clearance processes.
6. Delivery Issues
If your package is marked as delivered but you haven't received it, or if your tracking hasn't updated in several days, please contact our support team at support@printyrug.com within 7 days.